Welcome Home

On move-in day, we will verify that the full month’s installment, fees, and any outstanding paperwork are complete before giving out keys. Please note that we only accept certified checks; cash and money orders will not be accepted. If you choose to pay online before your arrival, please ensure to bring a copy of the online confirmation. Your first month’s installment is due no later than 08/01/2026. It’s crucial to ensure all fees and your first month’s installment are paid on time to secure your unit and prepare for move-in day.

To make an online payment, click below to access or set up your Resident Portal.

As a condition of the Housing Contract, residents are required to carry liability insurance. To satisfy this requirement you have two options:

1. Do nothing and you will be automatically enrolled in the Damage Waiver Program for a monthly fee
2. Purchase liability insurance from a licensed agent and provide proof of coverage to our partner Confirm Insurance at portal.confirminsurance.com.

Please see flyer for more detail.

While our community does not allow pets, if you have a registered ESA or service animals please click the link below to complete the verification process.

Water, sewer, and trash services are managed through Conservice. Residents are automatically enrolled, and no setup is required.

Your monthly water, sewer, and trash charges will be billed through your Resident Portal by Conservice and can be paid with your monthly installment payment.

Electricity is the exception. Each apartment must have one resident establish an LADWP account in their name prior to move-in. Please see the LADWP section below for setup instructions.

Download Flyer

Each unit must have one resident set up the electricity account with LADWP in their name. To start service, call 1-800-342-5397 or visit www.ladwp.com. Service must begin on your scheduled move-in date.

The resident who sets up the account must have a valid Social Security Number (SSN) to complete the registration with LADWP.

To avoid potential fees or delays, please set up your LADWP account at least 2 business days before your move-in date.

To ensure a smooth move-in experience, please note that all key pickups and move-ins must take place during our office hours. Keys may only be picked up by the leaseholder or the guarantor listed on the lease agreement.

Our office is open:
Monday – Friday, 10:00 AM to 6:00 PM.
Saturday, 10:00 AM to 5:00 PM.

Move-ins outside of these hours are not permitted, so please plan accordingly. If you have any questions or need to reschedule your move-in time, don’t hesitate to contact our team in advance.

Once you check in and pick up your keys, a Move-In Condition Inspection form will automatically populate in your Resident Portal. Please log into your portal and complete the inspection within 48 hours of your move-in. This step is essential for documenting the condition of your apartment upon arrival.